Privacy Policy
Last updated: April 2026
At Eora ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myeora.in and use our services.
Information We Collect
Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Order history and preferences
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages viewed, time spent, and navigation paths
- Referring website or search terms
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Provide customer support and respond to enquiries
- Personalise your shopping experience
- Send promotional emails and offers (only with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
Information Sharing
We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to:
- Process payments (payment gateway providers)
- Ship orders (logistics and courier partners)
- Analyse website traffic (analytics providers)
- Send marketing communications (email service providers)
- Comply with legal obligations or respond to lawful requests
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our website.
- Essential cookies: Required for the website to function (cart, authentication).
- Analytics cookies: Help us understand how visitors use our site.
- Marketing cookies: Used to deliver relevant advertisements.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing
To exercise any of these rights, please contact us at connect@myeora.in.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: connect@myeora.in
- WhatsApp: +91 81064 12020